Telemedicine Services NHS Hampshire and Isle of Wight Integrated Care Board. Market Engagement - Request for Information (RFI)

Telemedicine Services

NHS Hampshire and Isle of Wight Integrated Care Board.

Market Engagement - Request for Information (RFI)

(in the Portsmouth and Southeast Hampshire local delivery system) have been working collaboratively to review Telemedicine in care homes across PSEH and are now seeking feedback to enable further exploration as to how we commission this service in the future. The aim is to ensure delivery of high-quality clinical video consultations across PSEH.

A telemedicine system for Care Homes was introduced in 2020 offering additional support to both Care Homes and Primary Care. With wave one of the Covid 19 pandemic there was a rapid period of roll out. This service offers clinical support via video consultations for residents and was developed to enable timely and proportionate escalation by care home staff for resident assessment, which would enable people to stay well within their home. This also supports reducing conveyance to acute hospital settings and additional resilience to GPs and primary care clinical teams.

People in the PSEH care homes have a high level of co morbidities and often have a frailty diagnosis making them some of the most vulnerable and least independent people in our population. It is anticipated that telemedicine impacts include: -

•Reducing the demand for emergency care 999 and South Coast Ambulance Service (SCAS) requests

•Reducing ED attendance and non-elective admission

•Reducing ad hoc calls to GP Practices outside of arranged requests for clinical reviews as part of home rounds and EHCH support

Knowing there are many advantages to telemedicine in care homes it is our ambition to develop this service to support individuals in their own homes as an integral part of our virtual health offer (including both virtual wards and virtual care).

Initial discussions and planning have raised questions that we believe may be best answered by providers themselves. This also gives providers the opportunity to highlight the benefits of their services and how these could be improved for future development.

This is a process designed to help the Commissioner form a view of the best way to commission the service and is not the beginning of a Tender exercise

Please register on the Intend portal project reference number F14954 and access the Request for Information (RFI) document included the service specification complete your completed Request for Information form (RFI) and return via our eTendering Portal reference F14954 as a correspondence message by Midday 1st August.