Future Integrated User Services (F-IUS) Mobile Voice and Data Services – Devices & Airtime

Currently Defence’s Fixed Voice (FV) and Video Tele Conferencing (VTC) (at Official, Secret and Above Secret) and Mobile (at Official only) are all services provided by the Integrated User Services (IUS) Contract.

The Future Integrated User Services (F-IUS) Programme will compete and award 5 Contracts to deliver the F-IUS services (Mobile Devices and Airtime, Mobile Management, Voice services at Official, Voice and Video at Secret, and Voice and Video at Above Secret), which will be based on the requirements of the users and to realise opportunities to achieve business benefits, namely to:

The service bundle for mobile devices and airtime is expected to include all aspects of the service associated with the provision of mobile devices and associated airtime, including the provision and repair of devices, the provision of ‘airtime’ (tariffs and SIMs) and other associated services (including but not limited to call barring, blocking premium rate traffic, call logging, professional services, etc), for a two-year period.

The current IUS Contract is planned to transition the mobile device and airtime services to the F-IUS provider efficiently and in accordance with the F-IUS transition plan. It is expected that transition will have completed by mid 2024.