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Services-Framework-High Court Enforcement and Bailiff Services

United Utilities Water Limited Published 18 Dec 2023 Find a Tender
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£2,400,000
Statuscomplete
Category (CPV) 79940000
RegionNorth West
Deadline4 Mar 2023
Procedureopen
OCIDocds-h6vhtk-0333d0

Award

SupplierValueDateStatus
not named · · active

description

United Utilities Water Limited (UUW) are looking to award agreements to 2 High Court Enforcement suppliers to deliver high performing recoveries management. Suppliers will be expected to fully utilise the powers of recovery granted under the 2007 Courts and Tribunals Act to maximise the level of collections for UUW to recover outstanding charges from a segment of its household customer base, whilst at the same time ensuring that UUW’s CMEx performance is not adversely affected. The scope of the delivery of this service will include but is not limited to the following areas;

  • Collections
  • Compliance
  • Vulnerability training and awareness
  • System integration
  • Reporting
  • Complaints handling
  • Invoicing and payment processing
  • Customer payment method and self-service options
  • Data and segmentation
  • Continual innovation

notice history

3 notices published against this procurement.

PublishedTypeRegimeNotice
4 May 2022 Utilities periodic indicative (F04) Earlier regulations 011571-2022
6 Feb 2023 Utilities contract notice (F05) Earlier regulations 003546-2023
18 Dec 2023 Utilities contract award (F06) Earlier regulations 037102-2023

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source

Published on Find a Tender. Contact details for named individuals are not reproduced on this site.