Merchant Services - Payment Card Processing
key details
| Status | active |
|---|---|
| Category (CPV) | 66000000 |
| Region | North East, East of England |
| Deadline | 3 May 2022 |
| Procedure | selective |
| OCID | ocds-h6vhtk-032e80 |
description
Northumbrian Water Limited (NWL) has a requirement for the provision of Merchant Services.
Merchant Service providers are there to collect the secure funds for any credit or debit card payments taken via the Contact Centre, automated payment line, website and mobile application for both Northumbrian Water and Essex & Suffolk Water customers. We require both gateway and acquiring services, including apple pay and google pay processing capabilities.
For each individual Merchant ID, settlement funds are to be deposited into our bank accounts for NWL and ESW in a timely manner, to ensure reconciliation is carried out daily.
Chargebacks are to be debited individually from our main bank accounts and pre debit notifications are to be sent.
The Merchant Service provider is responsible for ensuring that Northumbrian Water Ltd are PCI compliant.
The contract arising from this competitive tendering exercise is for three years commencing on 1 February 2023 with an implementation period from 1 September 2022.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 19 Apr 2022 | Utilities contract notice (F05) | Earlier regulations | 010212-2022 |
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source
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