People Services Transformation Non-Call for Competition - Request for Information (RFI)

National Grid currently supports the Gas Transmission business for all its Peoples Services covering approximately 2000 employees, inclusive of a significant Field force. As part of the formal separation of Gas Transmission & associated entities from National Grid, Gas Transmission seeks information to enable shaping their future strategy specifically around transforming and implementing a Payroll and People Service. It is aspired that the future strategy will allow Gas Transmission workforce to have a seamless end-user experience with emphasis on an intuitive self-serve capability. Gas Transmission shall be a UK based company. As such, it is looking for information from potential suppliers of Payroll and People Service solutions able to manage and support more than 8 complex categories of employee Terms & Conditions and being inclusive of Employees, Contractors and Managed Service Providers with differing access management.

We see the role of the Payroll and People Service as a critical enabler in allowing our workforce to be empowered in this area by removing multiple interfaces of systems which creates complexities and user frustrations. We will also look to extend the solution to include, but not limited to, Operations Competency management and Colleague Listening.

This RFI therefore seeks to solicit information from Payroll and People Services solution providers to understand how they can support such requirements.

This is not a formal tender process and is not being undertaken in accordance with the Utilities Contracts Regulations 2016.

Please ensure responses to all questions and any supporting documentation is clearly referenced to the question they are answering.

National Grid will not be shortlisting suppliers based on their submissions and any future sourcing activities will be subject to a new event.

The RFI seeks suppliers to provide answers to the points and questions detailed in section II.2.4) of this document - "Description of the procurement".

Please provide your response to each question in a separate Word document clearly stating the question number that your response relates to. If providing any supporting information in separate documents as appropriate, state the question reference number in the file name using the following naming convention:

document name - supplier reference - question number - date

Please submit your responses to:

Claire.hogan@nationalgrid.com