PRO004373 Customer Market Research Services
key details
| Value | £6,000,000 |
|---|---|
| Status | complete |
| Category (CPV) | 79310000 |
| Region | North West |
| Deadline | 3 Sept 2021 |
| Procedure | selective |
| OCID | ocds-h6vhtk-02cea3 |
Awards (9)
This procurement was awarded to 9 suppliers. Values shown are per-award; the notice total is £6,000,000.
| Supplier | Value | Date | Status |
|---|---|---|---|
| Accent Marketing & Research Ltd shared | · | · | active |
| BMG Research LTD shared | · | · | active |
| DJS Research Ltd shared | · | · | active |
| DJS Research LTD shared | · | · | active |
| Explain Market Research shared | · | · | active |
| Oxygen Brand Consulting Ltd shared | · | · | active |
| Pricewaterhousecoopers LLP shared | · | · | active |
| Trinity McQueen Ltd shared | · | · | active |
| Walnut Unlimited Ltd shared | · | · | active |
description
United Utilities Water Limited (UU) has become increasingly more focused on its customers, and is encouraged by the water industry regulator, Ofwat, to ensure customer priorities are appropriately reflected in its business plan and activity.
United Utilities is also prepared to invest in gathering meaningful insight about customer needs and expectations, to help provide the evidence the business needs to embed customer priorities into the centre of its ways of working.
Research is currently procured on a project-by-project basis via a tender process in line with current procurement guidelines.
United Utilities will benefit from implementing supplier frameworks through improvements to the efficiency of procuring research services across the organisation.
notice history
5 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 30 Jul 2021 | Utilities contract notice (F05) | Earlier regulations | 018229-2021 |
| 22 Nov 2022 | Utilities contract award (F06) | Earlier regulations | 033126-2022 |
| 30 Jan 2023 | Utilities contract award (F06) | Earlier regulations | 002764-2023 |
| 10 Feb 2023 | Utilities contract award (F06) | Earlier regulations | 004202-2023 |
| 10 Mar 2023 | Utilities contract award (F06) | Earlier regulations | 007141-2023 |
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source
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