BCHC-21-0042 Provision of a Patient Experience Portal
key details
| Value | £56,000 |
|---|---|
| Status | active |
| Category (CPV) | 48000000 |
| Deadline | 22 Aug 2022 |
| Contract start | 3 Oct 2022 |
| Contract end | 2 Oct 2024 |
| SME suitable | Yes |
| OCID | ocds-b5fd17-f625914a-1c5b-41a6-839a-4f3c4f7e6847 |
description
Birmingham Community Healthcare NHS Foundation Trust (BCHC) requires a software solution to record, report and analyse on Patient Experience feedback and information.
The Patient Experience Platform is required to:-
| • | Provide an effective approach and methodology to gaining real-time feedback across all trust services including inpatients, outpatients and community services that that incorporates FFT and a patient and service user experience data collection. |
| • | Provide as optional SMS FFT service, that would be specific to the needs of each Division and funded by them in addition to this contract. |
| • | Support the integration of feedback collected from other sources and companies e.g. Surveys undertake on attend anywhere Platform. |
| | Enable the generation of timely, robust and reliable reports about patient experience and service user experience at the service delivery level. |
| | Generate information that provides assurance to the Board of Directors about patient and service user experience provided. |
Full details of the requirement can be found in the Invitation to Tender Documents.
Additional information:
Please access the opportunity via our Procurement portal on the link below. The project reference is BCHC-21-0042. Bidders may need to select Birmingham Community as the Organisation if not visible. https://procontract.due-north.com/Advert?advertId=8bb98134-6c1d-ed11-8117-005056b64545
documents
- https://www.contractsfinder.service.gov.uk/Notice/678043e1-c53e-430d-acdf-4bea1a0e79f6 , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/a778e60b-e4c1-4153-90fc-53e53b5df4f3 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 17 Aug 2022 | Tender (tender) | · | 678043e1-c53e-430d-acdf-4bea1a0e79f6-564323 |
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source
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