Complaints and Feedback Platform - development & support
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £143,105 |
|---|---|
| Status | complete |
| Category (CPV) | 72222300 |
| Deadline | 22 Sept 2019 |
| Contract start | 21 Oct 2019 |
| Contract end | 20 Oct 2021 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-f2d9a937-b683-4139-8a74-1e590d6b2b87 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Brightwire Technology Services Ltd | £143,105 | 17 Oct 2019 | active |
description
The Supplier will specalise in software development, working with the Buyer to develop, implement and support a replacement complaints and feedback platform utilising Microsoft Dynamics licensing.
The Services to be provided by the Supplier - Lot 3 Cloud Support are outlined below:
| - Plan, scope and design a Dynamics365 CRM solution | |
| - Develop and customise Dynamics365 in line with the agreed scope | |
| - Deploy and deliver Dynamics365 | |
| - Support Dynamics365 post-release |
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 11 Nov 2020 | Award (award) | · | 3fb35f4f-dab5-4cf9-9c2b-1d48c5d3808b-392698 |
more from CPS
- PR 2026 019 Provision of ERP, HCM and Guided Learning Contract · £11,870,279 · 7 Sept 2026
- Provision of DX Courier Services · £553,840 · 25 Aug 2026
- PR 2026 044 Provision of Accessibility Compliance Auditing Services · £83,333 · 24 Aug 2026
- Independent Legal Advice, Commercial · £112,500 · 18 Aug 2026
- Cycle to Work 25 · · · 14 Aug 2026
- Solicitor Apprenticeship 26 · £337,500 · 7 Aug 2026
- Office Supplies and Electronic Office Supplies · £1,404,978 · 2 Jul 2026
- Solicitor Apprenticeship 26 · £375,000 · 17 Jun 2026
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- SPM Architecture, Technical Design, Development & Governance - Lot 2 · Social Security Scotland · £4,731,325
- Electronic Catering Information System · Lancashire Teaching Hospitals NHS Foundation Trust · £171,676
- Provision of software and services to enable Historic Loan and ongoing debt reconciliation · Scottish Government · £124,500
- Software development, support and maintenance for the Home Office HMPO Platforms suite of products. · Home Office · £37,000,000
- Esri ArcGIS Enterprise · West Dunbartonshire Council · £94,554
- ITEP1101 Enforcement Technical Support · National Highways Limited · £4,000,000
- DHSC ARP ITHC (Programme Estate) · Ambulance Radio Programme · £300,000
- GIS Web Mapping System · Citizen Housing Group Ltd · £70,000
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.