Digital Engagement Platform
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £2,172,564 |
|---|---|
| Status | complete |
| Category (CPV) | 72261000 +2 more |
| Deadline | 17 Jul 2019 |
| Contract start | 19 Sept 2019 |
| Contract end | 18 Sept 2020 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-f287cdb8-d5f6-4bc3-931e-3497a8c01183 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| NUANCE COMMUNICATIONS IRELAND LIMITED | £2,172,564 | 17 Sept 2019 | active |
description
Acquisition of a Digital Engagement Platform to support HMRC's customer engagement strategy
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 9 Oct 2019 | Award (award) | · | 852ad171-7ec9-4fb4-8938-f89bb95b1023-318554 |
more from H M Revenue & Customs
- R&RM Identity Fraud Prevention and FPC Delivery Support · £20,000,000 · 8 Sept 2026
- Online Learner Management System · £687,680 · 7 Sept 2026
- Identity Transformation and Transition Readiness Contract · £2,900,000 · 7 Sept 2026
- Payments Tracing · £150,000 · 7 Sept 2026
- Wellbeing Support for former HMRC colleagues · £50,000 · 4 Sept 2026
- Dangerous goods safety advisor · £12,000 · 28 Aug 2026
- Data Centre Exit - Project Management Office Service · £9,000,000 · 26 Aug 2026
- DWIT - Lot 4 Feed Migration Factory and Additional Capability and Capacity · £10,000,000 · 26 Aug 2026
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- DSF for Case & Regulatory Risk Management · FCA · £55,000,000
- SolarWinds Observability Self-Hosted Advanced · Crown Office and Procurator Fiscal Service · £108,316
- Oracle EBS Managed Service Provision · Greater Manchester Police · £331,171
- WSFT - IT - Identity Management and Staff Directory Software Support Service · West Suffolk NHS Foundation Trust · £14,670
- DDaT26408 - Software Support · UK SHARED BUSINESS SERVICES LIMITED · £28,947
- Connecting to EMDIS and WMDA Match-Connect (License, Support and Maintenance) · NHS Blood and Transplant · £284,738
- NServicebus Contract 26/27 (con_32019) · Department for Education · £18,006
- Control room and back up control room software maintenance · THIRTEEN HOUSING GROUP LIMITED · £250,000
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.