Telephony support including contact centre
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Status | complete |
|---|---|
| Category (CPV) | 72000000 |
| Region | West Midlands |
| Deadline | 20 May 2026 |
| Contract start | 28 May 2026 |
| Contract end | 27 May 2029 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-e3b454fd-f577-4166-b095-781d834ec0a8 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Opus Business Systems Limited t/a Opus Telecoms | £68,568 | 20 May 2026 | active |
description
Internet link services and SIP trunks for phone calls using CCS Framework RM6116.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 15 Jun 2026 | Award (award) | · | c50d1756-1c51-47ae-b413-93bb52921801-902107 |
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source
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