Contact Engagement Programme - Telephony Services - Core Platform and Systems Integrator
key details
| Value | £42,945,026 |
|---|---|
| Status | complete |
| Category (CPV) | 32429000 |
| Deadline | 10 Feb 2020 |
| Contract start | 1 Sept 2020 |
| Contract end | 3 Oct 2027 |
| Procedure | open |
| SME suitable | No |
| OCID | ocds-b5fd17-e03fc26e-3aa5-442d-91fa-c5efdb1c15f6 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Capgemini Uk Plc | £42,945,026 | 19 May 2020 | active |
description
Provision of a contact centre core telephony platform and systems integrator services to integrate various contact centre technologies.
08/04/2024 - Admin amendment to correct awarded contract value to include in scope extensions. Initial publication only included the "initial term".
documents
- https://ted.europa.eu/udl?uri=TED:NOTICE:597472-2019:TEXT:EN:HTML&src=0 , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/0302331c-2e52-4c8a-a772-fe05572fcbd1 , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/6e8a8d8d-7ee1-4f46-abba-d8ef0cf358cb , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/856e1188-fa73-469e-9f12-c6bfc132dbee , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/91c5ee66-72fb-41ee-9aba-fc294a4bfeb1 , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ae854375-d4e9-4473-88e1-b01b46636fe7 , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b6f88759-3035-4023-9f7a-4923da8fef02 , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c78100b3-b9d0-4195-8408-4c129c5127b1 , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e16ffa24-7efe-41b0-b26c-5bf739a616d2 , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e63577ca-59ff-4e92-87f0-2cd0435c71ed , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f0e62d1a-d326-4564-b3ce-25a85d95945d , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/c40dadf1-62b9-4556-acad-05b555ec51c4 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 27 Nov 2020 | Award (award) | · | 72d74ad3-f947-4eef-a52c-623d11f7be30-396577 |
| 8 Apr 2024 | Award update (awardUpdate) | · | 72d74ad3-f947-4eef-a52c-623d11f7be30-647680 |
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source
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