1819CS&TDXX Research to Profile and Understand the Assisted Digital and Digitally Excluded Support Needs for Customers
key details
| Value | £242,000 |
|---|---|
| Status | complete |
| Category (CPV) | 73110000 |
| Deadline | 20 Mar 2019 |
| Contract start | 18 Apr 2019 |
| Contract end | 31 Oct 2019 |
| SME suitable | No |
| OCID | ocds-b5fd17-dd944872-887b-4233-b74d-c11ab66761c6 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| KANTAR UK LIMITED | £242,000 | 16 Apr 2019 | active |
description
The aim of the research is to provide updated information on the size and makeup of the population requiring assisted digital and digitally excluded support to update HMRC's understanding of these customers and their specific support needs. The research will consist of a survey with the UK adult population and follow up depth interviews with customers requiring assisted digital and digitally excluded support. Findings from this research are expected to be used in multiple areas across the department to design and deliver services.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 4 Jul 2019 | Award (award) | · | 74b085b8-6f20-406f-b637-f87e753926b3-299352 |
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source
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