Contact Centre & Telephony Solution
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £169,689 |
|---|---|
| Status | complete |
| Category (CPV) | 48000000 +1 more |
| Region | East of England |
| Deadline | 12 Dec 2023 |
| Contract start | 1 Mar 2024 |
| Contract end | 31 Jul 2027 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-dd798c48-16c1-4300-b4ee-51d21211ee6b |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Opus Business Systems Limited (Trading as Opus Telecoms) | £169,689 | 7 Feb 2024 | active |
description
Replacement of telephony solution with an externally hosted solution. To include contact centre system and soft phone solution.
Using CCS Framework RM6116.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 2 Aug 2024 | Award (award) | · | 866d2aa8-2f8f-4292-b51b-b8400d1afc49-773884 |
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source
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