Strategic Partner toSsupport the Customers Services Transformation Programme
key details
| Value | £2,085,000,000 |
|---|---|
| Status | complete |
| Category (CPV) | 79418000 +13 more |
| Region | London |
| Deadline | 30 Jul 2013 |
| Contract start | 7 Oct 2013 |
| Contract end | 29 Jul 2016 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-d92118c4-adc8-11e6-9901-0019b9f3037b |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Agilisys Limited | £2,085,000,000 | 29 Jul 2013 | active |
description
The tender was for a Strategic Partner to support the London Borough of Haringey in delivering the CST Programme.
Haringey invited tenders for the provision of consultancy services to assist in the implementation of the CST Programme in accordance with the terms and conditions of the MCAS Framework (ref RM662 – Lot 3).
Procurement description – to deliver a programme of performance improvement alongside delivering a better customer experience rather than delivering large scale financial efficiencies.
Nature of works – to develop an over arching strategy and vision for ways customers access services, supported by a new target operating model for Customer Services
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 4 Oct 2015 | Award (award) | · | ocds-b5fd17-d92118c4-adc8-11e6-9901-0019b9f3037b-75946-bip163002387 |
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source
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