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Future NHS Workforce Solution (including Electronic Staff Record (ESR) Services)

NHS Business Services Authority Published 6 Nov 2025 Contracts Finder

key details

Value£1,700,000,000
Statuscomplete
Category (CPV) 72222300 +11 more
RegionNorth East
Deadline7 Oct 2022
Procedureselective
OCIDocds-h6vhtk-032866

Awards (2)

This procurement was awarded to 1 suppliers. Values shown are per-award; the notice total is £1,700,000,000.

SupplierValueDateStatus
Infosys Limited £1,172,968,000 9 Oct 2025 active
Infosys Limited · · active

description

The Authority has procured a supplier to develop a new transformed integrated workforce management solution for the NHS in England and Wales. The current Electronic Staff Record (ESR) service includes HR and payroll; learning; talent management; Total Reward Statements and workforce reporting. It is supported by a supply of systems, support and auxiliary services that enable its effective utilisation. ESR currently pays over 1.9m NHS employees every month, equivalent to around five percent of the UK workforce.<br/><br/>The future NHS workforce solution will fulfil the ambition of providing the NHS with a user centred digital workforce solution to empower people from both national and local organisations to carry out their roles effectively and efficiently, supporting them through their journey with the NHS.<br/><br/>The supplier will manage the ESR service, transform, develop, implement and manage the future NHS workforce solution and once migration of user organisations completes, decommission the ESR service.

documents

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notice history

8 notices published against this procurement.

PublishedTypeRegimeNotice
31 Mar 2022 Prior information notice (F01) Earlier regulations 008651-2022
19 Apr 2022 Corrigendum (F14) Earlier regulations 010156-2022
19 Aug 2022 Contract notice (F02) Earlier regulations 023129-2022
24 Aug 2022 Tender (tender) · 90a6918c-4b89-4f4f-adab-9f13b117a146-566334
13 Sept 2022 Corrigendum (F14) Earlier regulations 025580-2022
10 Oct 2022 Corrigendum (F14) Earlier regulations 028429-2022
6 Nov 2025 Contract award notice (F03) Earlier regulations 071542-2025
7 Nov 2025 Award (award) · b821bbaf-a658-406c-85cc-827f073b5086-871331

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