Public Engagement and Satisfaction Surveys
key details
| Status | complete |
|---|---|
| Category (CPV) | 73000000 +5 more |
| Deadline | 9 Nov 2020 |
| Contract start | 16 Dec 2020 |
| Contract end | 15 Dec 2023 |
| Procedure | open |
| SME suitable | No |
| OCID | ocds-b5fd17-e621a9b9-402f-4752-a2d5-1cd8f8db305b |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| SMSR Ltd | £300,000 | 7 Dec 2020 | active |
description
Victims of crime are surveyed to find out they feel about the level of service that they received from the Police; the surveys used are referred to as User Satisfaction Surveys. The information obtained from these surveys is used to improve victim satisfaction with the Police. User Satisfaction Surveys were previously a mandatory requirement for all forces; however since mandation has ceased, forces are still expected to contact victims of crime and act on their feedback, recognising that an excellent victim-led service is a key component of Forces performance frameworks and strategies. This contract will require the successful supplier to contact victims of crime and obtain their views on their interaction with the Police.
documents
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=34912&B=BLUELIGHT , Link
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/36335 , Link
- https://www.contractsfinder.service.gov.uk/Notice/96f9f17f-bed1-42cc-b9ec-8e139d2dbfa3 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 10 Oct 2020 | Tender (tender) | · | 96f9f17f-bed1-42cc-b9ec-8e139d2dbfa3-386324 |
| 18 Dec 2020 | Award (award) | · | 5424b45b-7e4b-420b-bed8-78dc6f444a9b-401751 |
more from Yorkshire and Humber Police Procurement (Y&HPP)
- FRAMEWORK AWARDED FOR THE SUPPLY OF IT HARDWARE, NETWORKING & SECURITY EQUIPMENT AND COTS SOFTWARE · £60,000,000 · 30 Aug 2024
- Behavioural Change Marketing Trial · £74,500 · 14 Aug 2024
- PSU Blunt Trauma Guards · £90,000 · 6 Aug 2024
- The supply of ammunition · £83,000 · 31 Jul 2024
- The supply of ammunition · £108,000 · 31 Jul 2024
- PSU twin layer suits · £800,000 · 25 Jul 2024
- Microsoft Licence Renewal · £18,337,260 · 2 Jul 2024
- Vodafone SIG · £158,018 · 2 Jul 2024
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- PS26172 - USB Technical Expert Support Service · DSIT · £1,500,000
- Best Start Family Hubs Evaluation · Department for Education · £4,762,158
- Provision of Specialist Local Government Reorganisation (LGR) Programme Support Services for Mid, North East and West Essex · Epping Forest District Council · £240,000
- Award of Invitation To Quote for Preparation of a Programme of Works for the Rosyth River Restora... · Fife Council · £75,000
- Award of DLGH - Compliance plan - 6 month Review of implementation of Compliance Plan Guidance · Scottish Government · £45,750
- Award of DLGH -Technical support during the stage 2 consultation for energy standards for new dom... · Scottish Government · £13,310
- PS26210 - RAF 011/2627 -Understanding compliance and supporting sustainable enforcement of PRS domestic and non-domestic MEES · DESNZ · £213,347
- Subject Classification Work for UK Legislation · The National Archives · £228,750
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.