Mini Competition for the Provision of an ITSM Toolset - AWARD
key details
| Status | complete |
|---|---|
| Category (CPV) | 48000000 |
| Deadline | 8 Mar 2018 |
| Contract start | 1 Nov 2018 |
| Contract end | 31 Oct 2021 |
| SME suitable | No |
| OCID | ocds-b5fd17-c0641845-4f55-4ea1-8d57-2b6b60d2010a |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Softcat plc | £259,200 | 18 Sept 2018 | active |
description
The University installed and commissioned its current ITSM tool in 2014. At that time, the objective was to achieve a standard call logging system to meet business needs at an affordable cost. However, as the organisations service management capability has matured so has our need for a tool that can grow with us and compliment us on our journey, such that we are now looking for a new solution to meet the University's changing requirements.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 3 Oct 2018 | Award update (awardUpdate) | · | ca9bf50d-9fee-4ee0-9208-8a0529231eda-244199 |
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source
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