Victims' Engagement and Support Service

The Contracting Authority invites interest from suitably experienced service providers for the provision of a Victims' Engagement and Support Service for the county of Kent for a three year period from 1 April 2016 with the option for a further three year extension.

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The Kent Police and Crime Commissioner is looking for a lead partner to provide innovative and tailored local services to meet the needs of victims of crime in Kent. By delivering services locally, the Commissioner is aiming to continue to improve the services provided to victims. The Commissioner's Office is looking for a lead service partner to deliver these services tailoring the care and service to each victim. The Commissioner's vision for Kent would see the chosen partner working with the Kent Police Witness Care Unit on a co-located basis in specifically provided premises in Ashford (Kent) but also developing out-reach in the community. Our victims come from diverse backgrounds and will have differing needs and we would expect the service to be flexible in its delivery to enable support to be tailored to the individual. In addition, the service partner will need to be able to have or develop effective links with other organisations and charities who can assist with delivery of specialist services and track outcomes.

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It is anticipated that any contract will run for a period of three years from 1st April 2016 with the option to extend for a possible further period of up to three years in one year lots at the sole discretion of the Contracting Authority.

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The funds available for Year One is set at £950,000. Whilst no indication is

currently available, you should be aware that pressure from the Comprehensive Spending Review may reduce the figure to a minimum of £750,000 for future years, based on the current specification. Full details are set out in the Invitation To Tender document. Further money may be available for specific innovation projects. .

An interim arrangement is currently in place and it is anticipated that TUPE will apply.

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Tender documents can be accessed via the eSourcing Portal: https://kentpolice.bravosolution.co.uk