Cloud Contact Centre Services
key details
| Value | £809,897 |
|---|---|
| Status | complete |
| Category (CPV) | 48000000 |
| Deadline | 9 Apr 2024 |
| Contract start | 1 Nov 2024 |
| Contract end | 31 Oct 2027 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-b7ea5b38-17ac-4f05-90ea-a8314d3f4b0b |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Puzzel Ltd | £809,897 | 10 Apr 2024 | active |
description
This contract is for the provision of a SAAS Cloud Contact Centre Service.
Please note that this contract has already been awarded and that this contract is being published for transparency purposes only.
Call Off from Crown Commercial Services Framework Agreement GCloud 13.
Please note the awarded value is for the initial 3 years only. We reserved the right to extend the contract by a further 12 months and uplift the contract value accordingly. If Ofsted activate the extension on a like-for-like basis we will not publish a new award notice.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 11 Apr 2024 | Award (award) | · | bb5eb50e-a51f-434a-9e83-9d1d8a9aa4fb-740081 |
more from OFSTED
- Accessibility Software & Hardware Support & Training - 2026 · £126,000 · 4 Sept 2026
- Corporate Travel Booking Services · £12,800,000 · 4 Sept 2026
- Temporary Finance Systems Developer · £114,147 · 13 Aug 2026
- Supply of Office Furniture · £454,966 · 6 Aug 2026
- Delivery Support Officer · £55,761 · 29 Jul 2026
- Higher data development officer · £59,918 · 29 Jul 2026
- The Supply of Surface Laptop Devices · £272,924 · 27 Jul 2026
- Temporary Legal Adviser - 2026 · £98,341 · 22 Jul 2026
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- Provision of Sheltered Housing Scheme - Access Control Solution · Leicester City Council · £333,159
- C244415 - Marketing Automation Tool · NHS Blood and Transplant · £3,151,102
- DDaT26191 - Software Subscription and Support Services · UK SHARED BUSINESS SERVICES LIMITED · £59,858
- Enterprise Resource Planning (ERP) Solution · Lancashire County Council · £15,430,000
- Media Management Solution · Scottish Police Authority · £159,000
- HSCN/PSN Cloud Connectivity · London Borough of Havering · £31,201
- 112-NYC-RS Waste Management Software Licenses and In Cab Technology · The North Yorkshire Council · £439,440
- GB-Maidstone: C26055 Property & Facilities System (CAFM) · Kent & Medway Town Fire Authority · £225,000
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.