Customer Satisfaction Tracker
key details
| Value | £25,560 |
|---|---|
| Status | complete |
| Category (CPV) | 73110000 |
| Region | London |
| Deadline | 5 Nov 2024 |
| Contract start | 5 Nov 2024 |
| Contract end | 31 Jan 2025 |
| Procedure | direct |
| SME suitable | Yes |
| OCID | ocds-b5fd17-b5677153-1817-4552-9476-99cc0047d59b |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Yonder Consulting | £25,560 | 5 Nov 2024 | active |
description
This awarded contract is for a Customer Satisfaction Tracker that tracks and understands the attitudes of residential consumers and the quality of service they receive for each service they purchase. The Customer Satisfaction Tracker is Ofcom's key data source on levels of overall satisfaction across the communications markets (landline, mobile, fixed broadband and pay TV).
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 18 Dec 2024 | Award (award) | · | 966507f3-8fad-40c2-8c0b-6a8f2dc3b482-811938 |
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source
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