Shared Channels Experience Outcome Based Digital Services
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £4,900,000 |
|---|---|
| Status | complete |
| Category (CPV) | 72000000 |
| Deadline | 14 Mar 2022 |
| Contract start | 1 Apr 2022 |
| Contract end | 30 Sept 2022 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-b443c7c7-e5e2-4d5e-a23f-45bbeb5fd641 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Capgemini | £4,900,000 | 31 Mar 2022 | active |
description
This contract will help define and deliver a number of agreed packages of work across Shared Channels Experience & Customer Experience, working within the strategy and high level service design set by DWP.
It will deliver outcomes and products utilising agile development practices that meet DWP's staff, citizen and agent needs.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 1 Apr 2022 | Award (award) | · | 4b43e4b6-262a-4270-99dc-50f264de556e-524115 |
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source
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