Provision of a SaaS based ITSM solution to MLCSU.
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £244,054 |
|---|---|
| Status | complete |
| Category (CPV) | 48331000 |
| Deadline | 31 Mar 2025 |
| Contract start | 1 Apr 2025 |
| Contract end | 4 Jan 2027 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-b34cb1b4-3003-4edb-a417-4bc035db44d7 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| SUNRISE SOFTWARE SOLUTIONS | £244,054 | 19 Mar 2025 | active |
description
Sunrise IT Service Management (ITSM) is an adaptable and comprehensive Service Management and Service Desk solution configured around ITIL best practice, offering Enterprise Service Management (ESM) across all your business. A single platform enables companies to take full control of IT operations and offer exceptional customer service (ITSM/ ESM/ ITIL).
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 15 May 2025 | Award (award) | · | a390d255-17bb-453d-b94c-23a930bb99d2-845464 |
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source
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