Eforms and Customer Experience Platform
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £81,575 |
|---|---|
| Status | complete |
| Category (CPV) | 72222300 |
| Region | East Midlands |
| Deadline | 6 Jan 2022 |
| Contract start | 18 Jan 2022 |
| Contract end | 17 Jan 2026 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-b2c0c129-1a3d-4941-945a-51e80f766901 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Granicus | £81,575 | 17 Jan 2022 | active |
description
Government low code Platform, multi-channel, end-to-end, customer experience services and channel shift. Enables self-service, CRM, CXP replacement with CRM-light, case management, Revs and Bens, Council Tax, Benefits, Housing, Housing Rents, NNDR, eForms, mobile offline, secure portals, bookings, SSO, Scanning Kiosk, Alexa, Bots, Mobile App, transactions, and full integrations and work-flow. Procurement run through G-cloud 12.
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source
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