Victims of Crime User Satisfaction Survey Service
key details
| Value | £151,384 |
|---|---|
| Status | complete |
| Category (CPV) | 73110000 |
| Deadline | 20 Jun 2022 |
| Contract start | 1 Jul 2022 |
| Contract end | 30 Jun 2024 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-b24d506e-202e-40ff-960e-64ccc7ff5803 |
Awards (2)
This procurement was awarded to 2 suppliers. Values shown are per-award; the notice total is £151,384.
| Supplier | Value | Date | Status |
|---|---|---|---|
| OPINION RESEARCH SERVICES LIMITED | £151,384 | 29 Jun 2022 | active |
| Opinion Research Swansea Ltd | £157,387 | 25 Jun 2024 | active |
description
BTP conducts a monthly user satisfaction survey with victims of crime online and through telephone interviews. It measures their satisfaction with BTP interactions and feeds into the Force's Management Information.
Commencement Date
- July 2022
Expiry Date
- June 2023
Extension Period
- months (until maximum 30 June 2024)
This edited Notice is to advise British Transport Police has exercised its right to utilise the optional extension period.
notice history
3 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 6 Jul 2022 | Award (award) | · | e74b6c88-41f0-4d10-9866-c946838cd810-552438 |
| 28 Jun 2023 | Award update (awardUpdate) | · | e74b6c88-41f0-4d10-9866-c946838cd810-657402 |
| 27 Jun 2024 | Award (award) | · | bfab1bcf-ffae-474c-811d-91c4116f6af6-762557 |
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source
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