COVID-19 Consular Call Handling
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £3,000,000 |
|---|---|
| Status | complete |
| Category (CPV) | 79511000 +1 more |
| Deadline | 23 Mar 2020 |
| Contract start | 26 Mar 2020 |
| Contract end | 26 Sept 2020 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-af30babe-e7c5-42f4-970e-e113bcf27e8e |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| TELEPERFORMANCE LIMITED | £3,000,000 | 25 Mar 2020 | active |
description
Call-Off from Contact Centre Services RM3815 Framework for the delivery of surge Contact Centre Call Handling services to support FCO Consular and Travel Advice response to COVID-19.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 27 May 2020 | Award (award) | · | 4478f68f-2ffe-4656-8126-252a159ce22a-360859 |
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source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.