DWP Omnichannel Feasibility and Discovery
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £267,939 |
|---|---|
| Status | complete |
| Category (CPV) | 72222300 |
| Deadline | 30 Nov 2021 |
| Contract start | 23 Dec 2021 |
| Contract end | 4 Apr 2022 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-a71ae097-9098-43e4-8d64-aa083333e6b7 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| IBM | £267,939 | 23 Dec 2021 | active |
description
Discovery around how we track customers across our existing channels and what should this look like for the future.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 21 Mar 2022 | Award update (awardUpdate) | · | a7884de8-37f9-4c40-b6ed-73e9cf9dad5f-520124 |
more from Department for Work and Pensions
- Independent Review of Operational Contract Management (OCM) · £220,000 · 8 Sept 2026
- Laptop Device Call Off 2026 · £20,000,000 · 8 Sept 2026
- AME Payments - Strategic Platform and Product Development · £10,625,000 · 27 Aug 2026
- Twilio SMS Authentication · £250,000 · 22 Aug 2026
- Keep Britain Working Social Licence and Data Sharing · £496,709 · 20 Aug 2026
- Coaching L5 Apprenticeship ST0809 · £5,000 · 19 Aug 2026
- Project_25122 Unified Communications Team Hardware and Purchase Installation (2) · £9,000,000 · 19 Aug 2026
- Level 3 Assistant Accountant Apprenticeship ST0002 · £136,800 · 14 Aug 2026
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- Electronic Catering Information System · Lancashire Teaching Hospitals NHS Foundation Trust · £171,676
- Provision of software and services to enable Historic Loan and ongoing debt reconciliation · Scottish Government · £124,500
- Software development, support and maintenance for the Home Office HMPO Platforms suite of products. · Home Office · £37,000,000
- Esri ArcGIS Enterprise · West Dunbartonshire Council · £94,554
- ITEP1101 Enforcement Technical Support · National Highways Limited · £4,000,000
- DHSC ARP ITHC (Programme Estate) · Ambulance Radio Programme · £300,000
- GIS Web Mapping System · Citizen Housing Group Ltd · £70,000
- Purchase of IT Equipment for Summer Grads, New Starters and Storeroom Replenish · National Audit Office · £50,000
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.