HMCTS User-Centred Design Services
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £9,000,000 |
|---|---|
| Status | complete |
| Category (CPV) | 72200000 |
| Region | North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, Wales |
| Deadline | 17 Mar 2025 |
| Contract start | 30 Jun 2025 |
| Contract end | 29 Jun 2027 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-a71aae73-3166-40fd-a7e8-50363eb373d2 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Engine Partners UK LLP | £7,500,000 | 22 Jul 2025 | active |
description
Provision of a managed service to ensure that high quality service design, interaction design, content design and user research is carried out.
Route to Market - CCS Framework - DOS6 Lot 1
Additional information:
Redacted Contract attached
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 21 Aug 2025 | Award (award) | · | 471ce7b4-87d0-47fc-aaa3-1b5e48fee3b1-860322 |
| 22 Aug 2025 | Award update (awardUpdate) | · | 471ce7b4-87d0-47fc-aaa3-1b5e48fee3b1-860489 |
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source
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