Contact Centre Solution
key details
| Value | £196,526 |
|---|---|
| Status | complete |
| Category (CPV) | 48000000 +1 more |
| Region | South East |
| Deadline | 10 Jan 2025 |
| Contract start | 19 May 2025 |
| Contract end | 29 Sept 2028 |
| SME suitable | Yes |
| OCID | ocds-b5fd17-a39c2351-30f6-4469-b05b-11c23768ce75 |
Awards (2)
This procurement was awarded to 1 suppliers. Values shown are per-award; the notice total is £196,526.
| Supplier | Value | Date | Status |
|---|---|---|---|
| Cinos Limited | £307,811 | 27 Apr 2025 | active |
| Cinos Limited | £196,526 | 27 Apr 2025 | active |
description
Cloud based omni channel Contact Centre solution which will integrate in Microsoft Team for the main corporate telephony system. This is the identified solution to replace the current Avaya telephony system. This will also include professional services, licenses and ongoing support and maintenance. \r
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 28 Apr 2025 | Award (award) | · | 0be03580-1a3a-4411-89cf-722e932bc9fb-842605 |
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source
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