Understanding Acas Helpline Caller Behaviour
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £68,381 |
|---|---|
| Status | complete |
| Category (CPV) | 73210000 |
| Region | Scotland, Wales |
| Deadline | 27 Nov 2025 |
| Contract start | 17 Dec 2025 |
| Contract end | 31 Mar 2026 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-a26974db-2fbb-417b-b752-ffb29d4aab35 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Behavioural Insights Limited | £68,381 | 19 Dec 2025 | active |
description
****This is an Award Notice, Not a Call for Competition****
Requirement was sourced against a further competition against Crown Commercial Services RM6126 Research and Insights DPS to provide The Advisory, Conciliation and Arbitration Service (Acas) the Provision of Understanding Acas Caller Behaviour
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 22 Dec 2025 | Award (award) | · | c7e5fea0-a60b-4a3f-a47e-81146d6b22e0-877035 |
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source
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