Project_25701 USS Business Analyst 2
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £46,740 |
|---|---|
| Status | complete |
| Category (CPV) | 72000000 |
| Deadline | 1 Mar 2023 |
| Contract start | 3 Apr 2023 |
| Contract end | 7 Jul 2023 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-9fc8d296-d1a7-4043-8fbd-ecbbab80c54d |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Sopra Steria | £37,620 | 30 Mar 2023 | active |
description
Provision of a Business Analyst working as part of an internal DWP project team, delivering topics and iterative improvements to the Digital chatbot and end user knowledge held within the ServiceNow toolset, working on a defined set of priorities owned and managed by DWP.
Increasing self service and support improvements to the Digital chatbot including the introduction of new topics.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 20 Apr 2023 | Award (award) | · | 6992c893-42d3-4910-bce9-dcf70b9070f5-637852 |
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source
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