Care and Support at Home Tier 2

Care and Support at Home Tier 2 is a call-off which has been run under the Help to Live at Home Open Framework, set up under the light touch regulations, Tier 2 is available for all providers accepted onto the framework to apply for. When applying for tier 2 providers need to pass a number of pass/fail questions relating to the service they deliver. In addition they need to submit a consolidated hourly rate for all zones they wish to provide care in. Providers are able to set up to three rates for each zone they wish to work in. A standard rate which must be between £15 and £20 and two enhanced rates. There are no caps on the enhanced rates providers can set.

Once accepted onto tier 2 there is no guarantee of any packages. All packages of care will be offered to the tier1 contract in the zone first. Only those packages which the tier 1 provider can not accept will be referred to tier2. A competition will then be run where all providers accepted onto tier 2 can bid for the package at the rates they set in their originally tender submission.

Tier 2 is always open for providers to join. A closing date and award date prior to the contract start date has been added to enable completion of this form however the opportunity is open till the 30th June 2025 and providers will be awarded contracts throughout this period