Customer Strategy Segmentation Project
key details
| Status | complete |
|---|---|
| Category (CPV) | 73000000 |
| Deadline | 15 Jan 2016 |
| Contract start | 3 Feb 2016 |
| Contract end | 29 May 2016 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-9a664e26-adc9-11e6-9901-0019b9f3037b |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Populus Ltd | £44,844 | 12 Feb 2016 | active |
description
This research aims to gain insight into the different segments from which VOA customers are drawn from. The research has a series of broad aims including:
•To profile and understand the needs of our different customer groups •To develop tools to assist our people interact effectively with customers •To improve VOA service provision for our different customer groups •To support the development of targeted customer communications •To consequently improve customer trust, one of the VOA’s strategic objectives
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 18 Nov 2016 | Award (award) | · | 3a6f00ee-c66e-4894-ab2d-67035950e6ce-95261 |
more from Valuation Office Agency
- Move Management services · £385,000 · 17 Mar 2026
- Level 6 Chartered Surveyor Apprenticeship for both BSc & MSc Routes to the Valuation Office Agency · 24 Feb 2026
- Dwelling Area Estimates · £111,105 · 17 Feb 2026
- Venue Conference Hire Services · £700,000 · 16 Feb 2026
- Training: Level 3 Surveying Technician Apprenticeships (including Welsh Students) · 4 Feb 2026
- Supply of Professional Services: VOA NextGen Rating Programme Client-Side Support · £3,600,000 · 15 Apr 2025
- Supply of Professional Services in support of VOA's Digital Transformation & Policy Reform Programme · £949,350 · 3 Apr 2025
- Delivery of Level 6 Chartered Surveyor Apprenticeship for both BSc and MSc Routes to the Valuation Office Agency · £3,856,000 · 25 Mar 2025
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- ACAS27482 - MH Good Practice tender · UK SHARED BUSINESS SERVICES LIMITED · £69,730
- PS26168 - Audit of internet services · UK SHARED BUSINESS SERVICES LIMITED · £200,000
- Provision of Value of a Life Year Research (VOLY): Lot 4 Peer Review · DfTc - Department for Transport · £74,008
- Award of Effective ventilation guidance and practice to mitigate the indoor airborne transmission... · Scottish Government · £9,826
- Evaluation of Growth Gateway and Manufacturing Africa · Foreign Commonwealth and Development Office · £449,112
- PR 07 2026 Consultation and Engagement Research · Exeter City Council · £175,200
- Annual Awareness Survey and Stakeholder Sentiment Survey · Care Quality Commission · £62,188
- Provision of Accelerating AI-Enablement at the GCA · GOVERNMENT COMMERCIAL AGENCY · £98,000
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.