FCMC Delivery Resources
key details
| Value | £300,000 |
|---|---|
| Status | complete |
| Category (CPV) | 79600000 |
| Deadline | 17 Nov 2025 |
| Contract start | 1 Jan 2026 |
| Contract end | 31 Mar 2026 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-98518292-e325-4487-b9cd-4253f9a473ec |
Awards (2)
This procurement was awarded to 2 suppliers. Values shown are per-award; the notice total is £300,000.
| Supplier | Value | Date | Status |
|---|---|---|---|
| SmartSourcing | £300,000 | 21 Nov 2025 | active |
| SmartSourcing Limited | £425,810 | 27 Mar 2026 | active |
description
The Future Case Management Capability (FCMC) project is replacing ageing case management systems with a modern, flexible case management platform; Microsoft Dynamics 365 Customer Engagement. The Supplier will act as a Contingent Labour delivery partner to provide resources to implement the new case management system in Dynamics 365 for ORS, EAS and CST, including integrations with other software and services, and data migration from the legacy solutions to the new platform.
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 2 Dec 2025 | Award (award) | · | 6dfb615b-1f83-43c1-ae42-a2b3e6b36ee3-874415 |
| 2 Apr 2026 | Award (award) | · | 6ed51918-7183-4fde-90f6-0d6c6fc01f02-891508 |
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source
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