Retail Banks Compliance Research
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £46,650 |
|---|---|
| Status | complete |
| Category (CPV) | 73110000 +1 more |
| Region | London |
| Deadline | 9 Apr 2019 |
| Contract start | 20 May 2019 |
| Contract end | 30 Sept 2019 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-978cd632-5c26-4176-b45d-e4f472b969b9 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Ipsos Mori | £46,650 | 14 May 2019 | active |
description
The Competition and Markets Authority (CMA) has ordered 21 retail banks across GB and Northern Ireland to display prominently in all their bricks and mortar branches the results of independent customer surveys of service quality. The CMA is now commissioning compliance research i.e. 'mystery shopping' in a sample of branches of each of these banks to ensure compliance with the Order.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 17 Aug 2019 | Award (award) | · | 7e72095c-aa70-4ffe-855e-d7bde8997d7f-308770 |
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source
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