16-SCR-1337-HMRC Print & Scan-PIN
key details
| Status | active |
|---|---|
| Category (CPV) | 79800000 |
| Deadline | 7 Sept 2016 |
| Contract start | 28 Sept 2016 |
| Contract end | 30 Sept 2019 |
| SME suitable | Yes |
| OCID | ocds-b5fd17-964da7c3-adc9-11e6-9901-0019b9f3037b |
description
HMRC’s objectives are to maximise revenues, improve customer experience and reduce costs in a sustainable way. Our strategy is based on understanding our customers, so we can deliver services tailored to their needs and positively influence their behaviour. HMRC’s digital strategy will help us meet our objectives and specifically states: “The drive to Digital by Default will significantly reduce both the volume of paper produced and sent to customers by mail and the amount coming in to HMRC. HMRC currently issues in the region of 220 million letters (c. 450 million A4 images) to customers each year and receives some 11 million letters for processing.
HMRC is looking to procure a set of services that will allow us to continue to send and receive paper output but that also enables us to move towards full multi-channel communication, ultimately reducing the volume of paper that we, as an organisation, has to handle.
documents
- https://www.contractsfinder.service.gov.uk/Notice/5a0ffa37-9350-4c74-a6f5-cfb3819b0194 , tenderNotice
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=196812896 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 18 Nov 2016 | Tender (tender) | · | 5a0ffa37-9350-4c74-a6f5-cfb3819b0194-94700 |
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source
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