Consumer Experience of Broadband Switching
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £55,433 |
|---|---|
| Status | complete |
| Category (CPV) | 79310000 |
| Region | London |
| Deadline | 17 Aug 2026 |
| Contract start | 9 Sept 2026 |
| Contract end | 31 Jan 2027 |
| SME suitable | Yes |
| OCID | ocds-b5fd17-93e230e5-451a-4357-8c0b-357873e597aa |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Critical Research Ltd. | £55,433 | 2 Sept 2026 | active |
description
To conduct quantitative consumer research to explore experiences of switching or renewing fixed broadband services as standalone or part of a bundled package.
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source
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