Service Central (ServiceNow)
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £85,875,000 |
|---|---|
| Status | complete |
| Category (CPV) | 72000000 |
| Deadline | 21 May 2026 |
| Contract start | 12 Aug 2026 |
| Contract end | 11 Aug 2031 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-8cddcc1e-9e77-4dca-9cc5-0db9fba48a79 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| SoftwareOne UK Limited | £85,875,000 | 4 Aug 2026 | active |
description
The provision of ServiceNow licensing and associated services across HMRC's entire technical estate.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 19 Aug 2026 | Award (award) | · | 2cb49693-3600-4ebe-9d4a-7d5fd1d10dc9-911231 |
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source
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