NPS Complaints Database
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £49,600 |
|---|---|
| Status | complete |
| Category (CPV) | 72260000 |
| Region | London |
| Deadline | 23 Apr 2020 |
| Contract start | 30 Apr 2020 |
| Contract end | 29 Apr 2022 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-8b8e64d8-b412-4ca7-9a50-ab0a23ff828a |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Ctrl O | £24,800 | 18 May 2020 | active |
description
Configuration of Linkspace to provide NPS Complaints team with a way of logging and tracking complaints. An integral part of the new complaints process will be the collection of improved management information.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 15 Mar 2023 | Award update (awardUpdate) | · | 299e6c2c-2968-4283-854b-d87f995b4b7e-624551 |
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source
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