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Independent debt advice service July 2021

Phoenix Community Housing Published 21 Jul 2021 Contracts Finder

key details

Value£35,000
Statusactive
Category (CPV) 85312310
RegionLondon
Deadline18 Aug 2021
Contract start1 Oct 2021
Contract end30 Sept 2023
Procedureopen
SME suitableYes
OCIDocds-b5fd17-88cd6b00-764f-4f13-bdb0-25678113cf13

description

A two year contract for the provision of an independent debt advice service for Phoenix residents. A responsive appointment service is anticipated and will be expected to assist residents with resolution of debt matters in connection with (but not limited to): priority debts including council tax, non-priority debts, benefit challenges, benefit claims, possession claims and family/ housing/ legal matters.

Scope of service to include:

  • Mixed-media appointments delivered directly to residents
  • Carry out initial assessments
  • Build relationships
  • Case management
  • Provide advice and guidance on all debts
  • Give advice on budgeting
  • Advice on claiming correct benefits / entitlements
  • Family/housing/legal
  • Appeals
  • Resident workshops/training

documents

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notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
21 Jul 2021 Tender (tender) · ec13616e-0a33-4fb1-a3d8-ecf182c80891-453487

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source

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