GP Patient Survey
key details
| Value | £10,126,812 |
|---|---|
| Status | complete |
| Category (CPV) | 79311000 +4 more |
| Deadline | 8 Apr 2016 |
| Contract start | 2 Jun 2016 |
| Contract end | 31 Jul 2019 |
| SME suitable | No |
| OCID | ocds-b5fd17-883165dd-44e7-4bdc-ba78-509a4e423d61 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Ipsos Mori | £10,126,812 | 12 May 2016 | active |
description
The GP Patient Survey (GPPS) seeks the views of over two and a half million people every year about their experience of GP services and NHS dentistry. It produces an extensive database that can be used by a wide range of stakeholders for developing services and policies to improve patient experience. The survey is sent out physically to patients in January and July.
This is a very high profile survey, which the Secretary of State, and other DH Ministers have a high level of interest in. It is the biggest survey of its kind, and is used to collect data on a wide range of issues in addition to its primary focus on GP practices. The results of the survey are an official statistic, and are used to inform the NHS England.
| • | The specific requirements for potential suppliers will be to manage and operate the GPPS, including: |
| o | Questionnaire Redesign: To review the current survey and ensure the questions reflect priority and patient need (to ensure relevancy, quality and value) |
| o | Sampling and Cognitive Testing of Questionnaire: Testing of the questionnaire for patient understanding, applicability and reliability etc. |
| o | Fieldwork: Running the survey via post, managing the phone-line and translation survey in 13 languages (incl. British Sigh Language). |
| o | Data analysis, communications and reporting: To collate, analyse and publish results at a national and local level, and make these available for NHS England and the public. |
| o | Stakeholder management: To manage the telephone helpline services. |
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 6 Jan 2017 | Award (award) | · | 6abbeac4-e995-436e-8738-79ec0c5bf439-123838 |
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source
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