Work-Flow Management System License Provision

Provision of an automated, online work-flow approvals system to be mandated for use within NHS England as a route for all business cases to go processed through in order to gain approval to buy non-clinical goods and services.

The key requirements of the work-flow approvals system to include:

• A flexible workflow component that can be configured to partially automate and bring existing business processes online.
• Approving or reviewing board papers and business cases.
• Reporting, reviewing and closing incidents.
• A workflow module that is user-configurable without the need for coding.
• Multi-stage and multi-directional workflow that maps to NHS England's existing business processes.
• Multiple question types and sub questions that are shown or hidden depending on answers to other questions.
• The ability to append comments to answers being reviewed, either to request further information or clarify areas of uncertainty.
• Ability to upload of attachments to support approval processes.
• Configurable email notifications.
• Security to restrict workflow to the relevant parties.
• User dashboard to review the status of existing approval processes.

Additional information: The Crown Commercial Service G-Cloud 8 Framework Agreement has been used as the procurement route to acquire NHS England's Work-Flow Management system for Business Case approvals for non-clinical transactions.