Contact Centre Solution for Somerset Council
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £150,000 |
|---|---|
| Status | complete |
| Category (CPV) | 72000000 |
| Deadline | 1 Jul 2025 |
| Contract start | 5 Jul 2025 |
| Contract end | 4 Jul 2027 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-7e23ded9-93d3-440d-b405-5006ffc3b8f5 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Kerv Experieince Ltd | £150,000 | 4 Jul 2025 | active |
description
Contact Centre solution for Somerset Council.
Awarded via CCS GCloud 14.
- Month contract with optional 12 month extension
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 8 Jul 2025 | Award (award) | · | d4e4a41a-0973-474c-8f2d-b0cefe66f99f-853297 |
more from SOMERSET COUNCIL
- Building Safety Levy System · £80,000 · 10 Sept 2026
- Project Mgt Support - Major Structures 2027 - Call-off under Scape Consultancy Framework · £109,000 · 25 Jun 2026
- Duplicate Payment Software · £162,996 · 23 Jun 2026
- Demand Responsive Transport System · £116,919 · 2 Jun 2026
- Adobe License Renewal · £305,217 · 21 May 2026
- St Andrew's Primary School - Modular SEND Unit · £663,060 · 12 May 2026
- Car Club · £105,454 · 7 May 2026
- Lifeline - Alarm Receiving Centre (ARC) · £312,296 · 1 Apr 2026
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- Cisco Enterprise Agreement (EA) 2026 · London Borough of Camden
- OGVA Cloud Hosting Software Support Services · DVSA - Driver and Vehicle Standards Agency · £8,960,000
- Accessibility Testing - Call-Off Contract · MCA - Maritime and Coastguard Agency · £31,500
- Building compliance solution · London Borough of Camden · £99,000
- Tenant Satisfaction Survey · London Borough of Camden
- Maintain and optimise the Automated Regression Pack · BANK OF ENGLAND · £820,002
- Microsoft ESA - Leeds City Council · Leeds City Council · £13,000,000
- Synertec Software Developer · The Christie NHS Foundation Trust · £79,920
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.