Corporate Services ITSM Software
key details
| Value | £141,000 |
|---|---|
| Status | complete |
| Category (CPV) | 48781000 |
| Region | East Midlands |
| Deadline | 3 Jan 2024 |
| Contract start | 15 Jan 2024 |
| Contract end | 14 Jan 2027 |
| SME suitable | Yes |
| OCID | ocds-b5fd17-7c63d3f3-6229-4009-92b4-06462b3a51fd |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Freshworks Inc. | £141,120 | 9 Jan 2024 | active |
description
A cloud-based SaaS to provide ITSM software for service desk management of a number of corporate systems.
The suite of online ITSM tools and features is to provide enterprise incident, problem ticketing and management to Local Government, and includes analytics tools and reporting.
Procured via Crown Commercial Services G-Cloud 13 Framework (RM1557.13)
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 25 Apr 2024 | Award (award) | · | 45f44472-cea8-469d-a869-cb2d0a67ba2d-744688 |
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source
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