(NU/1330) Provision of Support and Maintenance for the University's SAP systems including maintenance and development of mandatory student reporting

The University implemented SAP as its main corporate management information system in 1999 and hasexpanded the SAP landscape over the past 18 years. The University's SAP environment is extremely wide-ranging and complex and regularly upgraded. The underlying database was migrated from Oracle to HANA in2016. The core systems include:

1. Financials, Logistics, HR, Payroll, Student Lifecycle Management (all ECC 6.0 EHP 8);
2. RM (7.0 EHP 4);
3. Portal (Netweaver 7.5);
4. PI (Netweaver 7.5);
5. SRM (7.0 EHP 4);
6. Business Warehouse (Netweaver 7.5);
7. HANA 1.0 SP12;
8. Identity Management (Netweaver 7.5);
9. LAMA (Netweaver 7.5);
10. ILM (Netweaver 7.5);
11. SAP Gateway (Netweaver 7.5);
12. Solution Manager (7.2).

There are 3 elements to this scope:

• a)Provision via the VAR of SAP Standard support for the full scope of the current SAP products and licences purchased by Newcastle University.
• b)The on-going maintenance of the mandatory student reporting requirements, including HESA/HESES functionality to ensure the University meets its obligations. This includes the implementation of annual mandatory updates and logic revisions in line with changes in UK HE.
• c)The supply of new and additional SAP licenses as and when required by the University. It is envisaged that this may include Success Factors over the lifetime of this contract.