Soroco Scout-Contact Centre Automation
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £76,000 |
|---|---|
| Status | complete |
| Category (CPV) | 72266000 |
| Region | East of England |
| Deadline | 29 Jan 2024 |
| Contract start | 30 Jan 2024 |
| Contract end | 30 Apr 2024 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-6adad009-a02a-4d2f-96d7-9a3e6d9e9078 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Agilisys Ltd | £76,000 | 23 Feb 2024 | active |
description
Agilisys are looking to deploy sorocco scout software into the FCR to help identify duplication of input or processes within the FCR call handling and deployment cycle to increase capacity through automation of processes.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 26 Feb 2024 | Award (award) | · | 15bde4d9-5c4b-4590-b84a-764fd996d772-726582 |
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source
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