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Regulatory Compliance System

ESSEX CARES LIMITED Published 18 Nov 2016 Contracts Finder

key details

Statuscomplete
Category (CPV) 48170000
RegionEast of England, London, South East
Deadline2 Jun 2015
Contract start24 Jun 2015
Contract end23 Jun 2017
SME suitableYes
OCIDocds-b5fd17-671e8ba5-adc8-11e6-9901-0019b9f3037b

Award

SupplierValueDateStatus
Smartgate Solutions Ltd. £23,000 23 Sept 2015 active

description

A full requirements specification has been produced detailing ECL stakeholders requirements. Due to a strict word limit a very brief extract is reproduced here:

Users: 850 named users

Duration: Minimum two year contract initially

Location: All venues that ECL provides services from

Non-functional requirements

Suppliers should have an understanding of and compliance with; regulations, guidance and legislation relevant to ECL
Suppliers should be certified against the Cyber Essentials Plus scheme
Suppliers should be certified against ISO27001. The certification body must be recognised by UKAS or be an international body recognised by UKAS
Suppliers must be proactively developing the system to ensure it stays current in the future.
Suppliers must be able to prove financial stability
Suppliers must be able to provide at least two reference sites that can be visited by key members of ECL’s team
Suppliers must be able to provide appropriate professional services and on-going support
Suppliers must be able to provide appropriate 1st, 2nd and 3rd line support either directly or in conjunction with Essex County Council
Suppliers must enter into a Data Processing Agreement with ECL or relevant clauses must be in the Terms and Conditions
Mobile devices can only be Samsung Android Knox or Windows Phone 8.1 / Windows 8.1

Functional requirements

Split into 14 sub sections. MoSCoW prioritisation is used to indicate the level of importance stakeholders attach to each aspect of the specification. Sub section headings are reproduced here:

Security
Electronic forms
Workflow
Learning and development
HR
Document control
Policies and procedures
Incident reporting and customer engagement (comments, compliments and complaints)
Risk register
Audits
Asset management
Integration
Technical infrastructure
Service continuity / business continuity

Additional information: Suppliers will have to register on ECL's procurement portal: https://eoecph.bravosolution.co.uk/web/login.shtml

Once the supplier's details have been uploaded on the procurement portal, the supplier will need to send an email to procurement@essexcares.org so ECL can validate the registration and then supplier can have access to the portal.

Bids should be uploaded in a ".pdf" format into the "commercial response" area of the procurement portal.

Bidders should write their bids in the same order as the order published in page 9 of the "instruction to bidders":

1- Functional requirements 1a Security 1b Electronic Forms 1c Workflow 1d Learning and development 1e HR

1f Document control 1g Policies and procedures 1h Incident reporting 1i Customer engagement 1j Risk register 1k Audits 1l Integration 1m Asset Management 1n Technical infrastructure 1o Recruitment

  1. Service Continuity

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
19 May 2015 Award (award) · ocds-b5fd17-671e8ba5-adc8-11e6-9901-0019b9f3037b-65011-regulatory-compliance-system

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