C20190293 - Welsh Language Translation

Ofcom is the communications regulator in the UK. We regulate the TV and radio sectors, fixed line telecoms, mobiles, postal services, plus the airwaves over which wireless devices operate.

We make sure that people in the UK get the best from their communications services and are protected from scams and sharp practices, while ensuring that competition can thrive.

Ofcom operates under a number of Acts of Parliament, including in particular the Communications Act 2003. Ofcom must act within the powers and duties set for it by Parliament in legislation. Ofcom's principal duty under the Communications Act is to further the interests of citizens and of consumers, where appropriate by promoting competition. Meeting this duty is at the heart of everything we do.

Accountable to Parliament, we set and enforce regulatory rules for the sectors for which we have responsibility. We also have powers to enforce competition law in those sectors, alongside the Competition and Markets Authority.

Overview of Requirements

The requirement is for delivery of a translation service from English to Welsh and less frequently, from Welsh to English.

As a minimum, the service must deliver the following:

• Accurate, timely and clear translation of a wide range of materials from English to Welsh and vice versa
• Simultaneous translation as and when required
• Undertake a number of projects at the same time during busy periods and the ability to work to very tight deadlines
• Proof reading of documents
• Ability to turn around within constrained timescales, e.g. one hour if the translation is urgent.
• Quarterly contract management meetings at the Ofcom Wales Office

It would be preferable were the service also able to:

• maintain and develop a cloud-based dictionary of complex Ofcom terms which can be shared with Ofcom Wales staff to ensure consistency across translations.