Lincolnshire County Council Customer Contact Centre Telephony
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £399,222 |
|---|---|
| Status | complete |
| Category (CPV) | 32551100 |
| Region | East Midlands |
| Deadline | 7 Jul 2026 |
| Contract start | 5 Aug 2026 |
| Contract end | 4 Aug 2027 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-632d82a5-1ada-47f3-8ac2-8e5b71d322d0 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Gamma Network Solutions Limited | £399,222 | 4 Aug 2026 | active |
description
Provision of a hosted customer contact centre telephony service for Lincolnshire County Council, including implementation, ongoing support and associated digital communication services.
The contract was awarded to Gamma Network Solutions Limited under the CCS Network Services 3 framework (RM6116, Lot 4b) using the Direct Award process for an initial 12-month term, with an option to extend for a further 12 months.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 6 Aug 2026 | Award (award) | · | 44558472-a4eb-4881-8077-60f1b8520f46-909629 |
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source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.