2025-049 Case Management System
key details
| Value | £85,579 |
|---|---|
| Status | complete |
| Category (CPV) | 30211300 +5 more |
| Deadline | 1 Jan 2026 |
| Contract start | 2 Feb 2026 |
| Contract end | 31 Jan 2028 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-5c158479-4d65-42fc-99f6-4b5cc7fbbfe8 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Fivium Ltd | £85,579 | 2 Feb 2026 | active |
description
Ofgem requires a robust case management system to support its statutory obligations for handling information rights requests such as Freedom of Information (FOI), Environmental Information Regulations (EIR), Subject Access Request (SAR)), parliamentary correspondence, complaints, and statutory reviews.
The system will be used by Ofgem to manage freedom of information, environmental information requests, subject access requests, internal reviews, parliamentary correspondence, complaints and statutory reviews, supporting up to 3,500 cases annually with scalability options.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 25 Feb 2026 | Award (award) | · | 032a086b-326b-49cf-9c01-0a66df7bf724-885946 |
more from Ofgem
- 2026-028 Adobe Acrobat 2026 · £276,349 · 7 Sept 2026
- 2025-097 Microsoft Enterprise Agreement & Associated Services · £22,000,000 · 1 Sept 2026
- 2026-059 Copilot Agent Delivery and Support · £106,112 · 21 Aug 2026
- 2026-057 Copilot Agent Capability · £34,798 · 21 Aug 2026
- 2026-054 Beta-ArcGIS Online Development and App Creation · £300,000 · 21 Aug 2026
- 2026-056 Cost of Debt Support · £120,000 · 21 Aug 2026
- 2026-042 Metadefender Licence · £38,402 · 21 Aug 2026
- Network Charging Modelling Options Review · £99,000 · 6 Aug 2026
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- 2026-028 Adobe Acrobat 2026 · Ofgem · £276,349
- Legal E-disclosure Platform · OFFICE FOR STANDARDS IN EDUCATION, CHILDRENS SERVICES AND SKILLS · £19,739
- Pre-Recorded Video Interviewing · HM Revenue & Customs · £450,000
- DDaT25204 - Intelligence Platform · ICS on behalf of DSIT and DESNZ · £54,000
- Hosting e-learning modules and content (HBA/FGM) · Home Office · £80,680
- Unified Data Platform Phase 1 · METROPOLITAN POLICE SERVICE · £489,999
- CCS NAG Computational Fluid Dynamics Capability · Ministry of Defence
- VDI Service for SystmOne Access · SUSSEX PARTNERSHIP NHS FOUNDATION TRUST · £39,000
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.