Emergency Communications Operation
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £2,600,000 |
|---|---|
| Status | complete |
| Category (CPV) | 51300000 |
| Region | East Midlands |
| Deadline | 30 Jul 2026 |
| Contract start | 31 Jul 2026 |
| Contract end | 30 Jul 2031 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-55f634c4-b563-4e0a-93b8-0d8f5d39cc88 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| VIRGIN MEDIA BUSINESS LIMITED | £2,600,000 | 29 Jul 2026 | active |
description
The solution delivers a cloud-based voice, contact centre and recording capability aligned to the Force's strategic direction. It reduces reliance on ageing infrastructure, improves resilience, supports future requirements (including ESN and ICCS), and avoids further short-term expenditure on legacy systems.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 12 Aug 2026 | Award (award) | · | 1ca6f887-8604-4d47-9a19-3e66ccb48807-910345 |
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source
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